FAQ
You are able to create as many groups as you'd like and there is no limit on how many members can be in each group. But keep in mind that you can only c...
Sun, 19 Jan, 2020 at 3:27 PM
Before we get into how to change the group captain, let's define the roles of the different member types. Captain This is the person whose name is ...
Thu, 29 Oct, 2020 at 7:12 PM
If you see this message, it's important to realize it does NOT mean that GroupValet has been hacked or compromised. This popup is a security featu...
Sun, 27 Sep, 2020 at 11:11 AM
Email deliverability is a world unto itself and we do a lot to ensure our emails are delivered to your inbox. But this is an art, not a science, and things...
Sat, 5 Oct, 2024 at 3:53 PM
There are a number of different types of emails that are sent from GroupValet. Some are similar looking. Please see below for the differences between two ...
Sat, 16 May, 2020 at 12:55 PM
There are a number of communications sent and we use the various, specific names throughout the system. 1. Invitation: an email inviting a person to joi...
Sun, 14 Jun, 2020 at 3:17 PM
Gmail has a Promotions tab and it's likely that their algorithm is putting the emails there. Please check your Promotions tab and if you find emails fr...
Wed, 15 Nov, 2023 at 4:56 PM
There are many reasons a member might not receive emails. The most common cause is that the member accidentally marked an email from GroupValet as spam. W...
Sat, 13 Jan, 2024 at 7:37 PM
You can reset your password anytime by clicking here - https://grpvlt.co/password. If you've already tried that and it didn't work, please conta...
Sun, 16 Dec, 2018 at 12:03 PM
There are a few things you can do to control the number of notices you receive. If you log into GroupValet at www.groupvalet.com and click on Profile in th...
Sun, 10 Nov, 2019 at 2:18 PM