FAQ
A subscription is required for any Independent group, but not for Private or Public groups. To learn more about the different group types, click here. ...
Tue, 28 Oct, 2025 at 9:15 AM
In GroupValet, cancelling and pausing your subscription are the same thing. You can cancel any time you'd like and then re-subscribe at a later date if...
Tue, 15 Aug, 2023 at 9:26 AM
If you have cancelled your subscription, you can reactivate and restart it by following these steps: 1. Log into www.groupvalet.com (this cannot be done...
Mon, 9 Sep, 2024 at 2:02 PM
In your group, under Manage Activities, there is an option to sign up a guest. A guest in this scenario is someone who is not a regular member of your grou...
Mon, 28 Feb, 2022 at 12:43 PM
If you are a manager of a subscription-based Independent group, you are able to accept the invitation for members, essentially adding them directly to your ...
Tue, 28 Oct, 2025 at 9:15 AM
Your dashboard is where all your upcoming dates for all your groups are displayed in one list. It's very convenient, but that list can grow quite large...
Thu, 26 May, 2022 at 10:22 PM
This can sometimes happen but it's nothing nefarious. In our emails we use "Single Sign On" (SSO), which means when you click a link or a but...
Tue, 21 Jun, 2022 at 7:29 PM
If you are trying to find out how to create a subscription, view this FAQ Article. If you are on a mobile device and you're trying to add a subscrip...
Tue, 28 Oct, 2025 at 9:12 AM
We understand that couples will often share an email address, so we've build GroupValet in a way that will allow multiple individual accounts to share a...
Thu, 9 Feb, 2023 at 9:56 AM
Let's start with understanding one of the many reasons emails can be marked as spam by your Internet Service Provider (ISP). An ISP is the company you ...
Wed, 22 Nov, 2023 at 6:02 PM