GroupValet

A subscription is required for any Independent group, but not for Private or Public groups.  To learn more about the different group types, click here. ...

In GroupValet, cancelling and pausing your subscription are the same thing.  You can cancel any time you'd like and then re-subscribe at a later date if...

If you have cancelled your subscription, you can reactivate and restart it by following these steps: 1. Log into groupvalet.com (this cannot be done in ...

In your group, under Manage Activities, there is an option to sign up a guest.  A guest in this scenario is someone who is not a regular member of your grou...

If you are a manager of a subscription-based Independent group, you are able to accept the invitation for members, essentially adding them directly to your ...

This can sometimes happen but it's nothing nefarious.  In our emails we use "Single Sign On" (SSO), which means when you click a link or a but...

If you are trying to find out how to create a subscription, view this FAQ Article. If you are on a mobile device and you're trying to add a subscrip...

We understand that couples will often share an email address, so we've built GroupValet in a way that will allow multiple individual accounts to share a...

Let's start with understanding one of the many reasons emails can be marked as spam by your Internet Service Provider (ISP).  An ISP is the company you ...

Email services automatically classify messages as "spam" if they look spammy. And in general, they do a pretty good job. But those filters aren...