FAQ

Where can I see past events and activities?
GroupValet provides historical reports for all your events and activities.  You can go back and see the list of participants and download spreadshe...
Mon, 9 Aug, 2021 at 12:12 PM
How can I install the GroupValet app on an iPad?
Our app is an iPhone app, it was not specifically designed for iPad.  However, it will work on an iPad. Because it was designed for iPhone, Apple will n...
Tue, 16 Nov, 2021 at 11:55 AM
How do I add an image to a description?
In GroupValet you are able to add images to a group description and an activity/event description.  While the process is not complicated, there are a few st...
Sun, 14 Jan, 2024 at 7:31 PM
How do I change my group type?
GroupValet has 3 different types of groups you can create: 1. Private (requires a subscription) 2. Community Private (requires a parent organization...
Sun, 12 Dec, 2021 at 11:15 AM
How do I create a subscription?
A subscription is required for any Private group, but not for Community Private or Community Searchable groups.  To learn more about the different group typ...
Thu, 9 Dec, 2021 at 6:58 PM
How do I cancel or pause my group subscription?
In GroupValet, cancelling and pausing your subscription are the same thing.  You can cancel any time you'd like and then re-subscribe at a later date if...
Tue, 15 Aug, 2023 at 9:26 AM
How do I reactivate my group or subscription?
If you have cancelled your subscription, you can reactivate and restart it by following these steps: 1. Log into www.groupvalet.com (this cannot be done...
Mon, 4 Apr, 2022 at 9:14 AM
How do I cancel an outside guest I added to a group activity?
In your group, under Manage Activities, there is an option to sign up a guest.  A guest in this scenario is someone who is not a regular member of your grou...
Mon, 28 Feb, 2022 at 12:43 PM
How to accept the group invitation for a member
If you are a manager of a subscription-based Private group, you are able to accept the invitation for members, essentially adding them directly to your grou...
Wed, 20 Apr, 2022 at 5:37 PM
I don't see all my upcoming dates on my dashboard. Why not?
Your dashboard is where all your upcoming dates for all your groups are displayed in one list.  It's very convenient, but that list can grow quite large...
Thu, 26 May, 2022 at 10:22 PM