FAQ

I think things are missing in the mobile app
The GroupValet mobile app is not meant to be a full version of the GroupValet website.  The app is a "companion" app, meant to provide quick acces...
Sun, 22 May, 2022 at 3:02 PM
How do I set up a new group?
We have detailed the steps in our Group Manager Quick Start Guide, which you can download here - https://grpvlt.co/managers.
Sat, 16 May, 2020 at 12:56 PM
How do I make changes to my group, or completely turn the group off?
If you are a group manager, you have the ability to make changes, or de-activate, your group.  Just follow these steps from the GroupValet website (this is ...
Tue, 8 Oct, 2019 at 9:55 AM
How do I remove members from my group?
Group Managers are able to remove members from the group.  Additionally, a member can remove themselves from any group they are in.  Here are the steps for ...
Thu, 13 May, 2021 at 5:46 PM
How do I quit a group I no longer want to be in?
It's very simple to quit a group.  First, log in to www.groupvalet.com and in the middle of the page click the My Groups tab.  Find the group you want t...
Sun, 16 Dec, 2018 at 12:46 PM
Why does GroupValet ask me if I'm a robot?
Most email providers today (such as AOL, Gmail, Yahoo, Comcast, etc) provide a service that checks each arriving email to see if it’s spam.  One check they ...
Mon, 29 Jul, 2019 at 2:18 PM
Can I disable notices when I leave for the season?
Yes!  You have complete control over what notices you receive.  If you are away for a portion of the year, and wish to turn off GroupValet notices while you...
Tue, 20 Aug, 2019 at 7:11 PM
The activities for my group stop at the end of December, but they should continue into January.
This can happen if GroupValet gets ahead of itself and creates future activities for the following season.  Maybe the schedule for activities has changed or...
Sun, 16 Dec, 2018 at 11:43 AM
I only see Demo groups and activities
There's a number of reasons this could happen, but the most likely cause is that you have 2 or more accounts in GroupValet.  When you log in, GroupValet...
Sun, 16 Dec, 2018 at 11:51 AM
Can GroupValet create my group for me?
Yes!  Because it's such a quick and easy process, we're happy to help out when needed.  Just provide the answers to the questions on this form and w...
Sun, 4 Oct, 2020 at 8:52 AM