FAQ

Why do some people see activities/events that others don't see?
Some members might still see activities or events after the deadline because there are some rules around that.   1. All group/community managers will see ...
Sun, 12 Jul, 2026 at 11:55 AM
I don't see the Signup or Decline buttons in my emails
Most of the time this is because images are disabled in your email program.  This article explains how to enable images in most of the popular email program...
Sun, 12 Jul, 2026 at 11:56 AM
What are the benefits of using the paid Community Version of GroupValet?
You can see just some of the benefits here - https://groupvalet.com/community-version/. The Community Version is meant for any organization that has a r...
Sun, 12 Jul, 2026 at 12:03 PM
How to change your email address in GroupValet
GroupValet uses your email address as your login id and you can change your email at any time.  Just follow these steps. 1. Log into your account at gro...
Wed, 15 Jul, 2026 at 7:23 PM
How to change, or create, your password
You can create, change or reset your password at any time in GroupValet.  Just go to https://grpvlt.co/password and enter the email address you use for Grou...
Sun, 12 Jul, 2026 at 12:07 PM
How to manage Test Mode
When you create an activity or event you have the option of putting it in Test Mode. What is Test Mode? Test Mode allows you to create your activity...
Wed, 15 Jul, 2026 at 7:31 PM
How can a group manager add someone to a date after the signup has closed?
Group Managers have the ability to signup or remove members from activities all the way up to the date of the activity.  Just follow these steps: 1. Log...
Wed, 15 Jul, 2026 at 7:37 PM
How do I add members to my group?
You can add new members at any time by following these steps. To add members using our app, look here. To add members from our website, follow these...
Wed, 15 Jul, 2026 at 7:42 PM
What is %LINK% and what is it used for in descriptions?
GroupValet allows you to link to other pages or files within GroupValet from your description.  Because GV checks all links for security reasons, the link y...
Wed, 15 Jul, 2026 at 7:55 PM
What are custom columns?
You can add a custom column to your group directory as a way to list an attribute for your group members.  This is an optional feature available for you - i...
Wed, 15 Jul, 2026 at 8:02 PM