FAQ

What are the ways I can send messages to my group?
GroupValet has a couple of different messaging options.  Both are only available on our website, www.groupvalet.com, and not in the app. For both of the...
Sat, 10 Oct, 2020 at 8:51 AM
How do I add a member to my group from the iPhone or Android app?
Once you have our app installed (iPhone or Android) if you are a Group Manager you can add members to your group right from the app.  Just log in to the app...
Sun, 22 May, 2022 at 3:02 PM
I can't find the Android app to download
Our Android app launched on May 22, 2022.  You can download it from the Google Play Store.
Sun, 22 May, 2022 at 2:59 PM
How do I add a guest to one of my activities
This can only be done by logging into our website at www.groupvalet.com, this cannot be done in our app.  In order to sign up a guest, you need to know thei...
Thu, 2 Jan, 2020 at 2:51 PM
Why do some people see activities/events that others don't see?
Some members might still see activities or events after the deadline because there are some rules around that.   1. All group/community managers will see ...
Sat, 12 Feb, 2022 at 8:21 PM
I don't see the Signup or Decline buttons in my emails
Most of the time this is because images are disabled in your email program.  This article explains how to enable images in most of the popular email program...
Sun, 27 Sep, 2020 at 5:37 PM
What are the benefits of using the paid Community Version of GroupValet?
You can see just some of the benefits here - https://grpvlt.co/community. The Community Version is meant for any organization that has a roster and memb...
Sun, 4 Oct, 2020 at 9:01 AM
How to change your email address in GroupValet
GroupValet uses your email address as your login id and you can change your email at any time.  Just follow these steps.  Please note, this can only be done...
Sat, 10 Oct, 2020 at 8:46 AM
How to change, or create, your password
You can create, change or reset your password at any time in GroupValet.  Just go to https://grpvlt.co/password and enter the email address you use for Grou...
Sat, 10 Oct, 2020 at 8:44 AM
How to manage Test Mode
When you create an activity or event you have the option of putting it in Test Mode. What is Test Mode? Test Mode allows you to create your activity...
Thu, 15 Oct, 2020 at 4:15 PM