FAQ

How do I add a guest to one of my activities
This can only be done by logging into our website at www.groupvalet.com, this cannot be done in our app.  In order to sign up a guest, you need to know thei...
Mon, 10 Feb, 2025 at 7:41 PM
I don't see the Signup or Decline buttons in my emails
Most of the time this is because images are disabled in your email program.  This article explains how to enable images in most of the popular email program...
Sun, 27 Sep, 2020 at 5:37 PM
What are the benefits of using the paid Community Version of GroupValet?
You can see just some of the benefits here - https://grpvlt.co/community. The Community Version is meant for any organization that has a roster and memb...
Sun, 4 Oct, 2020 at 9:01 AM
How to change your email address in GroupValet
GroupValet uses your email address as your login id and you can change your email at any time.  Just follow these steps.  Please note, this can only be done...
Sat, 10 Oct, 2020 at 8:46 AM
How to change, or create, your password
You can create, change or reset your password at any time in GroupValet.  Just go to https://grpvlt.co/password and enter the email address you use for Grou...
Sat, 10 Oct, 2020 at 8:44 AM
How to manage Test Mode
When you create an activity or event you have the option of putting it in Test Mode. What is Test Mode? Test Mode allows you to create your activity...
Thu, 15 Oct, 2020 at 4:15 PM
How can a group manager add someone to a date after the signup has closed?
Group Managers have the ability to signup or remove members from activities all the way up to the date of the activity.  Just follow these steps: 1. Log...
Mon, 19 Oct, 2020 at 6:10 PM
How do I add members to my group?
You can add new members at any time by following these steps. To add members using our app, look here. To add members from our website, follow these...
Mon, 4 Nov, 2024 at 8:41 PM
What is %LINK% and what is it used for in descriptions?
GroupValet allows you to link to other pages or files within GroupValet from your description.  Because GV checks all links for security reasons, the link y...
Thu, 12 Nov, 2020 at 12:39 PM
What are custom columns?
You can add a custom column to your group directory as a way to list an attribute for your group members.  This is an optional feature available for you - i...
Thu, 12 Nov, 2020 at 1:34 PM