FAQ

I don't think the signup notices are being sent
If you, or some members, are not receiving the signup notices, check your Group Settings.  In the left sidebar, under "Managers Only", open "...
Wed, 15 Jul, 2026 at 8:07 PM
How do I cancel an activity?
Log in to groupvalet.com.  Then, from the GroupValet Dashboard, find the activity and click “Manage this Activity” or "Manage this Event".  Next, ...
Sun, 12 Jul, 2026 at 12:14 PM
What is a Reminder Bundle and when should I use it?
When you create an activity/event, you have the option of sending the signup notices individually on your own schedule or as a Reminder Bundle.  Bundle are ...
Sun, 12 Jul, 2026 at 12:18 PM
How do I view the spreadsheets for my activities?
GroupValet provides the ability for you to view the spreadsheets for your activities at any time.  You can view the spreadsheets for your upcoming activitie...
Wed, 15 Jul, 2026 at 8:12 PM
Can I edit a signup question after the activity has been created?
The short answer is Yes.  You are able to edit the question itself, or change the answer options (including available covers).  However, you need to keep in...
Wed, 15 Jul, 2026 at 8:17 PM
How do I update my personal information in GroupValet?
You can update your Profile in GroupValet to modify: - Your name - Your profile icon/avatar - Your email address - Your password - Address/time zone...
Sun, 12 Jul, 2026 at 12:22 PM
Where can I see past events and activities?
GroupValet provides historical reports for all your events and activities.  You can go back and see the list of participants and download spreadsheets showi...
Wed, 15 Jul, 2026 at 8:20 PM
How can I install the GroupValet app on an iPad?
Our app is an iPhone app, it was not specifically designed for iPad.  However, it will work on an iPad. Because it was designed for iPhone, Apple will n...
Sun, 12 Jul, 2026 at 12:24 PM
How do I add an image to a description?
In GroupValet you are able to add images to a group description and an activity/event description. The main thing to keep in mind is that the image need...
Wed, 15 Jul, 2026 at 8:29 PM
How do I change my group type?
GroupValet has 3 different types of groups you can create: 1. Independent (requires a subscription) 2. Private (requires a parent organization to si...
Thu, 16 Jul, 2026 at 7:13 AM