FAQ

How can a group manager add someone to a date after the signup has closed?
Group Managers have the ability to signup or remove members from activities all the way up to the date of the activity.  Just follow these steps: 1. Log...
Mon, 19 Oct, 2020 at 6:10 PM
How do I add members to my group?
You can add new members at any time by following these steps. To add members using our app, look here. To add members from our website, follow these...
Mon, 4 Nov, 2024 at 8:41 PM
What is %LINK% and what is it used for in descriptions?
GroupValet allows you to link to other pages or files within GroupValet from your description.  Because GV checks all links for security reasons, the link y...
Thu, 12 Nov, 2020 at 12:39 PM
What are custom columns?
You can add a custom column to your group directory as a way to list an attribute for your group members.  This is an optional feature available for you - i...
Thu, 12 Nov, 2020 at 1:34 PM
I don't think the signup notices are being sent
If you, or some members, are not receiving the signup notices, check your Group Settings.  You can find that under the Manage tab. Find the setting call...
Tue, 17 Nov, 2020 at 11:47 AM
How do I cancel an activity?
Log in to www.groupvalet.com.  Then, from the GroupValet Dashboard, find the activity and click “Manage this Activity” or "Manage this Event".  Ne...
Mon, 30 Nov, 2020 at 10:42 AM
What is a Reminder Bundle and when should I use it?
When you create an activity/event, you have the option of sending the signup notices individually on your own schedule or as a Reminder Bundle.  Bundle are ...
Mon, 30 Nov, 2020 at 5:44 PM
How do I view the spreadsheets for my activites?
GroupValet provides the ability for you to view the spreadsheets for your activities at any time.  You can view the spreadsheets for your upcoming activitie...
Sat, 5 Dec, 2020 at 6:01 PM
Can I edit a signup question after the activity has been created?
The short answer is Yes.  You are able to edit the question itself, or change the answer options (including available covers).  However, you need to keep in...
Tue, 29 Dec, 2020 at 12:28 PM
How do I update my personal information in GroupValet?
You can update your Profile in GroupValet to modify: - Your name - Your email address - Your password - Address/time zone info - Phone numbers - No...
Sun, 3 Nov, 2024 at 9:45 AM