FAQ

I don't think the signup notices are being sent
If you, or some members, are not receiving the signup notices, check your Group Settings.  You can find that under the Manage tab. Find the setting call...
Tue, 17 Nov, 2020 at 11:47 AM
How do I cancel an activity?
Log in to www.groupvalet.com.  Then, from the GroupValet Dashboard, find the activity and click “Manage this Activity” or "Manage this Event".  Ne...
Mon, 30 Nov, 2020 at 10:42 AM
What is a Reminder Bundle and when should I use it?
When you create an activity/event, you have the option of sending the signup notices individually on your own schedule or as a Reminder Bundle.  Bundle are ...
Mon, 30 Nov, 2020 at 5:44 PM
How do I view the spreadsheets for my activites?
GroupValet provides the ability for you to view the spreadsheets for your activities at any time.  You can view the spreadsheets for your upcoming activitie...
Sat, 5 Dec, 2020 at 6:01 PM
Can I edit a signup question after the activity has been created?
The short answer is Yes.  You are able to edit the question itself, or change the answer options (including available covers).  However, you need to keep in...
Tue, 29 Dec, 2020 at 12:28 PM
How do I update my personal information in GroupValet?
You can update your Profile in GroupValet to modify: - Your name - Your email address - Your password - Address/time zone info - Phone numbers - No...
Sun, 3 Nov, 2024 at 9:45 AM
Where can I see past events and activities?
GroupValet provides historical reports for all your events and activities.  You can go back and see the list of participants and download spreadshe...
Mon, 9 Aug, 2021 at 12:12 PM
How can I install the GroupValet app on an iPad?
Our app is an iPhone app, it was not specifically designed for iPad.  However, it will work on an iPad. Because it was designed for iPhone, Apple will n...
Tue, 16 Nov, 2021 at 11:55 AM
How do I add an image to a description?
In GroupValet you are able to add images to a group description and an activity/event description.  While the process is not complicated, there are a few st...
Sun, 14 Jan, 2024 at 7:31 PM
How do I change my group type?
GroupValet has 3 different types of groups you can create: 1. Independent (requires a subscription) 2. Private (requires a parent organization to si...
Wed, 18 Feb, 2026 at 6:07 AM