FAQ

How do I update the GroupValet app?
From your device you can go to one of these links to update the app. GroupValet for Apple/iOS GroupValet for Android
Thu, 16 Jul, 2026 at 8:01 AM
How to use Auto Login or Remember Me
If you check the Auto Login or Remember box you won't have to log in each time you visit the site. Instead, we'll place a cookie in your web browser...
Thu, 16 Jul, 2026 at 8:03 AM
Who are confirmation emails sent from?
Confirmation emails are sent once per hour.  They include confirmations for responses that were made in the previous hour.  Since it's possible, and lik...
Thu, 16 Jul, 2026 at 8:07 AM
How to add an attachment to a message sent from the Group Message Center
From the Group Message Center you cannot add an attachment to a message.  However, you can send a file from the Group File Library, and that process is very...
Thu, 16 Jul, 2026 at 8:17 AM
How do I delete a group?
If you no longer need a group, you can turn it off so you, and your group members, do not see it anymore.  You can always turn your group back on if you wan...
Thu, 16 Jul, 2026 at 8:21 AM
How to cancel multiple dates at once
If you want to cancel multiple dates, or end a season (which you can do by cancelling dates you no longer need) but you still want the overall activity to r...
Thu, 16 Jul, 2026 at 8:27 AM
How do I add or change my profile photo in GroupValet?
GroupValet displays your profile photo on Group and Community Walls when you post. You can set your photo in two ways. Upload a photo in GroupValet (rec...
Thu, 16 Jul, 2026 at 8:31 AM
How do I cancel my signup or reservation?
After you've signed up for an activity or event in GroupValet, it's easy to cancel, that is if the group or community manager allows cancelations th...
Thu, 16 Jul, 2026 at 8:36 AM
What does Pending status mean?
When you sign up for an activity and see your status as Pending, it means your signup has been received but is being held temporarily until a few more peopl...
Thu, 16 Jul, 2026 at 8:39 AM
How to Uninstall and Reinstall the GroupValet App
Sometimes the GroupValet app can get stuck in a bad state, which may prevent you from logging in or cause other unexpected behavior. A simple fix is to dele...
Thu, 16 Jul, 2026 at 8:41 AM