GroupValet

This can sometimes happen but it's nothing nefarious.  In our emails we use "Single Sign On" (SSO), which means when you click a link or a but...

If you are trying to find out how to create a subscription, view this FAQ Article. If you are on a mobile device and you're trying to add a subscrip...

We understand that couples will often share an email address, so we've build GroupValet in a way that will allow multiple individual accounts to share a...

Let's start with understanding one of the many reasons emails can be marked as spam by your Internet Service Provider (ISP).  An ISP is the company you ...

Email services automatically classify messages as "spam" if they look spammy. And in general, they do a pretty good job. But those filters aren...

From your device you can go to one of these links to update the app. Apple/iOS Android

If you check the Auto Login or Remember box you won't have to log in each time you visit the site. Instead, we'll place a cookie in your web browser...

Confirmation emails are sent once per hour.  They include confirmations for responses that were made in the previous hour.  Since it's possible, and lik...

From the Group Message Center you cannot add an attachment to a message.  However, you can send a file from the Group File Library, and that process is very...

If you no longer need a group, you can turn it off so you, and your group members, do not see it anymore.  You can always turn your group back on if you wan...