FAQ
This can sometimes happen but it's nothing nefarious. In our emails we use "Single Sign On" (SSO), which means when you click a link or a but...
Tue, 21 Jun, 2022 at 7:29 PM
If you are trying to find out how to create a subscription, view this FAQ Article. If you are on a mobile device and you're trying to add a subscrip...
Wed, 1 Feb, 2023 at 5:55 PM
We understand that couples will often share an email address, so we've build GroupValet in a way that will allow multiple individual accounts to share a...
Thu, 9 Feb, 2023 at 9:56 AM
Let's start with understanding one of the many reasons emails can be marked as spam by your Internet Service Provider (ISP). An ISP is the company you ...
Wed, 22 Nov, 2023 at 6:02 PM
Email services automatically classify messages as "spam" if they look spammy. And in general, they do a pretty good job. But those filters aren...
Thu, 30 Nov, 2023 at 7:49 AM
From your device you can go to one of these links to update the app. Apple/iOS Android
Wed, 17 Jan, 2024 at 1:01 PM
If you check the Auto Login or Remember box you won't have to log in each time you visit the site. Instead, we'll place a cookie in your web browser...
Mon, 1 Apr, 2024 at 3:37 PM
Confirmation emails are sent once per hour. They include confirmations for responses that were made in the previous hour. Since it's possible, and lik...
Sun, 21 Apr, 2024 at 12:13 PM
From the Group Message Center you cannot add an attachment to a message. However, you can send a file from the Group File Library, and that process is very...
Wed, 1 May, 2024 at 5:45 PM
If you no longer need a group, you can turn it off so you, and your group members, do not see it anymore. You can always turn your group back on if you wan...
Tue, 27 Aug, 2024 at 6:01 AM