In GroupValet, cancelling and pausing your subscription are the same thing. You can cancel any time you'd like and then re-subscribe at a later date if needed. This is helpful for groups that are only active for a few months during the year and are therefore on a monthly subscription plan. When your season is over, simply cancel your subscription and when you're ready to start back again, just re-activate your group and subscription. All group members will remain intact.
Note that this must be done on our website at www.groupvalet.com, not in our app.
How to cancel a subscription
1. Log into www.groupvalet.com
2. Go to your Group Homepage.
3. On the left, click the Manage tab and then click on Group Subscription.
4. Click the Cancel Subscription button and follow the steps.
Once a subscription is cancelled, your group will remain active until the end of your current subscription period. If you need, you can cancel specific dates under the Manage tab in Manage Activities. At the end of the current subscription period your group will be de-activated.
You can find a list of all your de-activated groups in your Profile, which you can access by clicking the Profile button on the top right of any page after you're logged in. You can re-activate your groups from the Profile.